Claudia has a 15-year career in technology and finance, starting as a Senior Customer Care Associate and working her way up to Senior Fraud Specialist at JP Morgan Chase. She later transitioned to digital marketing and advertising, excelling in roles like Account Manager, Process Trainer, and Business Development Manager. Claudia has consistently sought to enhance her knowledge and skills, completing trainings and certifications. She has received recognition for her dedication, hard work, integrity, and commitment. Claudia has also worked remotely and directly with US multinational companies, honed her skills as a multi-faceted talent. She is a master of Customer Centric Service, providing optimum experiences to clients and being open to learning new processes.